When is my order processed?
We prepare orders on the same day that they are placed if they are placed on our opening days if not they will be prepared the following open day.
How is order dispatched?
Orders are sent via An Post (Standard Postal Services from Ireland) or with DPD Courier within Ireland.
Orders going by courier are collected by the courier the same day if the order is placed before 11.00 am Tuesday to Friday. You will receive a notifacaton from the courier with an estimated delivery. Once they collect the order from us they usually deliver it the next day.
An Post Standard post orders are dispatched the same day if orders are placed before 3.00 pm Tuesday to Friday. You will get a notification saying Shipped when it has been posted.
We do not use registered post unless we are requested to. Within Ireland, An Post will deliver your package so you should expect it between 9 a.m. – 6 p.m. Monday to Friday.
If you’re not there when they call, they’ll leave information with details on how to pick it up.
They usually deliver within 2 days. This might take longer during the current situation. If you do not receive your order within 7 working days please get in touch. For countries outside Ireland the delivery times will vary, please contact us for time estimates.
How much will delivery cost ?
Our deliveries are calculated by weight and include packaging. The cost of postage and packaging will be applied to your order at the checkout.
You can estimate the delivery cost once you have added your item to the bag, then by clicking on the bag in the top right hand corner, press View Shopping Bag and estimate shipping.
Do you deliver to my country ?
We deliver to : Australia, Austria, Belgium, Bulgaria, Canada, China, Cuba, Cyprus, Czech Republic, Denmark, Egypt, Finland, France, France, Metropolitan, Germany, Gibraltar, Greece, Greenland, Hong Kong, Hungary, Iceland, Iran (Islamic Republic of), Iraq, Ireland, Israel, Italy, Jamaica, Japan, Latvia, Luxembourg, Malta, Mexico, Monaco, Morocco, Netherlands, New Caledonia, New Zealand, Norway, Papua New Guinea, Paraguay, Poland, Portugal, Saudi Arabia, Slovak Republic, South Africa, Spain, Svalbard and Jan Mayen Islands, Sweden, Switzerland, Thailand, Turkey, United Arab Emirates, United Kingdom, United States, United States Minor Outlying Islands, Vatican City State, Yugoslavia